I would like to make a return

We’re truly sorry to hear that you’d like to make a return.

If your products are unopened and you’re within 14 days of receiving your package, here’s what you need to do:

Step 1: Send an email to [e-mail] explaining the reason for your return.
Step 2: Return your order along with the invoice or delivery note to the following address:

KIDDO 
PARC LOGISTIQUE DISTRIPOLE 
75016 Paris, France

As stated in our Terms and Conditions, return shipping costs are at your expense.

If you received your package more than 14 days ago, unfortunately, returns are no longer possible according to our Terms and Conditions. Why not gift it to a friend or a healthcare professional who might be interested?