Return conditions

Return Conditions and Processing Time

At Kiddo, we want you to be completely satisfied with your purchase. If you need to return a product, please review our return conditions and processing times below:

Return Conditions:

• Returns must be requested within 30 days from the date of purchase.
• The product must be unused, in its original condition, and returned with all original packaging and accessories.
• Products damaged by misuse or not in their original condition are not eligible for return.
• Digital products or downloads cannot be returned.

How to Initiate a Return:

• Contact our customer support team at [email address] with your order number and reason for return.
• Our team will provide instructions on how to send back the product.

Processing Time:

• Once we receive and inspect the returned item, please allow 7 to 10 business days to process your refund.
• Refunds will be issued to the original payment method.

Dear customer, keep in mind that you can always reach out to us via this email address: [e-mail]